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How allin128 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use allin128, how we use it, and your rights over it.

Account data handled with carePayment data kept separate and secureYour access rights are real and actionableContact us anytime to update your records
allin128 How allin128 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply access controls, encrypted connections, and session monitoring to keep your account data protected. Cookies help us remember your login state and preferences so you are not re-entering details every session. You can manage cookie settings through your browser at any time. For withdrawals, we verify account ownership before processing — this protects you against unauthorised requests, not just us. Players in Petaling Jaya and across Malaysia can count on the same data handling standards regardless of which local payment method they use.

Cookie Controls

We use session cookies to keep your account active and preference cookies to remember your lobby settings. You can clear or block cookies via your browser settings without losing your account.

Account Security

Login sessions use OTP verification tied to your registered mobile number. If a login attempt comes from an unfamiliar device, we flag it and may ask you to re-verify before allowing access.

Data Retention

Active account data is kept for as long as your account remains open. After account closure, we retain records only as long as required under applicable obligations, then delete or anonymise them.

Your Rights

You have the right to access the personal data we hold on you, correct inaccuracies, and request deletion where no legal obligation requires us to keep it. Submit requests through live chat or email.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you have a question about your data, want to correct a detail on your account, or need to request deletion of your information, our support team is the right first stop. You can reach us through live chat inside your account, by email, or via our Telegram channel. When contacting us about a data matter, include your registered account name and the type of request so we can route it to the right person without delay.

Team online

Live Chat

Access live chat directly from your account dashboard. Quote your registered name and describe the data request clearly so we can handle it without unnecessary back-and-forth.

Email Support

Send your privacy request by email with your account details and the nature of your query. We aim to acknowledge data-related emails and action straightforward requests promptly.

Telegram

Reach our team via Telegram for quicker back-and-forth on account or data questions. Keep your message factual — account name, issue type, and what outcome you are looking for.

What You Have Asked Us About Privacy

Below are the data and privacy questions we hear most from account holders. If your question is not covered here, reach out via live chat or email and our support team will give you a direct answer.

We collect your name, email address, mobile number, and the payment method you use — such as Touch 'n Go eWallet or Boost — along with transaction references needed to match deposits to your account wallet.

We do not sell your data. We share only what is necessary with payment processors like GrabPay or Touch 'n Go eWallet to complete your transactions, and they are bound by their own privacy terms.

Contact us through live chat inside your account or by email. State your registered name, the type of request, and we will action straightforward access or deletion requests as quickly as we can.

We use cookies to keep your session active and remember lobby preferences. You can clear or block them in your browser settings at any time. Blocking cookies may require you to log in again each visit.

We retain records for the period required under applicable record-keeping obligations after account closure. Once that period lapses, we delete or anonymise the data so it can no longer identify you.

We store transaction references and amounts to reconcile your account wallet. We do not store full e-wallet credentials or online banking passwords — those stay within the respective payment provider's system.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.